Menards Criterion Phone Numbers and Emails

Toll-Free Number:

  • (888) 816-0050

Customer Service:

  • (800) 871-2800
    BIG Card
  • (800) 761-5892
    Contractor/Commercial Card

Headquarters:

  • (715) 876-5911

Menards Criterion Email:

Customer Service
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How to Contact?

Most Popular Number:

(888) 816-0050
Total calls: 769 Issues resolved: 14 Last call: Sep 23, 2023

What Is the Menards Criterion Telephone Number?

You can contact Menards Criterion customer service through two telephone numbers: 1-800-871-2800 and 1-888-816-0050. These numbers allow you to reach their customer service team for inquiries, assistance, or any concerns you may have regarding the Criterion department at Menards.

What Did the Menards Criterion Corporate Office Address?

The Menards corp office is located at 5101 Menard Drive, Eau Claire, Wisconsin 54703, United States. This address serves as the central headquarters for Menards Criterion. It's the seat of the company's decision-making processes, where strategic planning, policy development, and administrative functions take place. From here, executive leadership and various teams oversee and manage the vast network of Menards stores across the U.S.

This Wisconsin-based location helps to centralize the company's efforts while providing easy access to many of their Midwestern stores.

How Can I Contact Menards Criterion Customer Service to Send My Complaints?

To contact Menards Criterion customer service and express your complaints, you have several options available. You can call Menards complaints phone number and directly speak with a representative. Additionally, you can send an email to customerservice@menardsoc.com or fill out the complaint form available on the Menards Help Center page. Another option is to utilize the service bot for live chat assistance.

Contact Information

Menards Criterion Website:

Menards Criterion Help Center:

Corporate Office Address:

Menards Criterion
5101 Menard Drive
Eau Claire, Wisconsin 54703
United States

Fax:

(715) 876-2868

Menards Criterion Customer Service Reviews

1.5 / 5
Poor
Pamela W Hyn
Rebate discrepancy
1.0

Very poor customer service. Cant reach rebate center and have made multiple attempts to try to resolve the problem

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Michael M Xlz
Rebate
3.4

I would not shop at Menards strictly for the rebate. I submitted a rebate end of June submitted like the instructions said and have yet to receive rebate....

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How Good is Menards Criterion's Customer Service?

Karyna Rrn
Karyna Rrn
Feels Satisfied | Aug 29, 2023

The person communicating with me through email was very nice and helpful

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Lemoyne Thb
Lemoyne Thb
Feels Disappointed | Aug 18, 2023

No answer

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Devon Rxa
Devon Rxa
Feels Disappointed | Aug 01, 2023

Still waiting for response about rent tax.

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Ezra B Jae
Ezra B Jae
Feels Disappointed | Jul 14, 2023

I NEVER SPOKE WITH ANYONE, CAN SOMEONE CALL ME FROM COPORATE. I HAVE A COMPLAINT AGAINST 2 STORE MANAGERS AND CANT SPEAK WITH COPORATE ABOUT IT. PLEASE CALL ME AT 612-235-****

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Jahaziel Ris
Jahaziel Ris
Feels Disappointed | Jul 12, 2023

Still waiting for a call Mednards customer service.

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Haelee Ooi
Haelee Ooi
Feels Disappointed | Jun 28, 2023

Wanna refund on shipping

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Summary of Menards Criterion Customer Service Calls

1.2K TOTAL
CALLS
00:18 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Menards Criterion?

Payments and Charges Question:

  • “Rebate not received”
  • “My Rebate shows $71 is available but won't let me use it why it's not Expired??”
  • “Rebate menards”

Product/ Service Question:

  • “Warranty”
  • “Out of warranty refrigerator repair.”
  • “Product issue”

Shipping and Delivery Question:

  • “To get tracking information”
  • “I was given the wrong item”
  • “Did not receive my bill and now I'm late on the payment”

Request for Information Question:

  • “Question about an item I would liked shipped to the store and not my home”
  • “Need help with an order”
  • “About my 401k”

Return/ Replace Question:

  • “To have a deck replaced”
  • “Return”
  • “Return issue”

Cards Question:

  • “Denied credit card”
  • “Stolen card”
  • “Gift card”

Account Question:

  • “My email address has changed and I need a new password”
  • “Can't sign into my account”
  • “Account”

Activation/ Cancellation Question:

  • “I want to be credited for a canceled order”
  • “Canceled order”
  • “Cancel order”

Staff Question:

  • “Service repairman for appliances”
  • “Customer service”
  • “Garden center service”

Refund Question:

  • “Getting my refund”
  • “Refund”
  • “Incorrect refund”

Website/ Application Question:

  • “Application”
  • “Website down”

Employment Question:

  • “Employment”
  • “W2”

Other Question:

  • “Online order”
  • “Check order”
  • “Did not ear back from Midwest manufacturing on truss problems”

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